Level 2/Intermediate Negotiator Course - Crisis Systems Management
Mon, Dec 04
|Minnetonka Fire Station 1
Advance your current basic negotiator skills through Crisis Systems Management's (CSM) Level 2/Intermediate Course.
Time & Location
Dec 04, 2023, 8:00 AM – Dec 08, 2023, 5:00 PM
Minnetonka Fire Station 1, 14550 Minnetonka Blvd, Minnetonka, MN 55345, USA
About the event
COST: $575/Person (Registration not open yet)
POST Board Credits Approval Pending
COURSE DESCRIPTION
This course will further enhance the knowledge and skills acquired in the Crisis Hostage Negotiation Level I - Basic course, or its 40-hour equivalent. Strategic Communication, Deliberate Strategy, Using Third-party Intermediaries and Interpreters, High Element Negotiation and Tactical Considerations are among the intermediate topics.
Strategic Communication requires the negotiator to develop strategies which incorporate factors present in an incident, including the subject's capacity to empathize with others, the subject's character traits, and the scene dynamics; you will learn how to effectively leverage these factors. This block focuses on theme development as an advanced communication technique for building rapport and influencing the subject toward resolution.
There will be an in-depth discussion of deliberate strategy that features concepts of risk assessment, structured brainstorming and decision-making as they relate to crisis negotiation. Included is this block is a dynamic table-top…