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Wed, May 31



Communicating with the Non-Responder (Online)

“Communicating with the Non-Responder” presents a model for communication to break the silence. Beginning with the use of available intelligence, potential approaches can be crafted based upon the type of incident and a particular subject.

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Communicating with the Non-Responder (Online)
Communicating with the Non-Responder (Online)

Time & Location

May 31, 2023, 2:00 PM – 5:00 PM


About the event

Host: Crisis Systems Management

Date and Time: Wednesday, May 31, 2023.  1400-1500 hours.  Online

Cost: $25


Originally developed from the review of recordings of successful non-responder negotiations, these statements and approaches are presented in a logical and chronological order.  An emphasis is placed on the use of a ‘Parallel Approach’ where tactical and negotiation teams operate as one synchronized element, under the incident commander, throughout the incident, using words and, when necessary, tactics to encourage communication and negotiation.

A multi-page handout will be provided to each student for use during the class and to carry with other reference material in their negotiator ‘go-bag.’

Training Objectives:

1. Evaluate intelligence and motivation for subject non-response

2. Develop an approach for effective communication with the non-responder

3. Collaborate with tactical resources for a ‘Parallel Approach’

4. Develop and apply incident- and subject- specific scripts for communication with the non-responder

Who Should Attend:

Patrol officers, CIT officers, crisis negotiators, and tactical officers.

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