Wed, May 31|
Communicating with the Non-Responder (Online)
“Communicating with the Non-Responder” presents a model for communication to break the silence. Beginning with the use of available intelligence, potential approaches can be crafted based upon the type of incident and a particular subject.
Time & Location
May 31, 2023, 2:00 PM – 5:00 PM
About the event
Host: Crisis Systems Management
Date and Time: Wednesday, May 31, 2023. 1400-1500 hours. Online
Originally developed from the review of recordings of successful non-responder negotiations, these statements and approaches are presented in a logical and chronological order. An emphasis is placed on the use of a ‘Parallel Approach’ where tactical and negotiation teams operate as one synchronized element, under the incident commander, throughout the incident, using words and, when necessary, tactics to encourage communication and negotiation.
A multi-page handout will be provided to each student for use during the class and to carry with other reference material in their negotiator ‘go-bag.’
1. Evaluate intelligence and motivation for subject non-response
2. Develop an approach for effective communication with the non-responder
3. Collaborate with tactical resources for a ‘Parallel Approach’
4. Develop and apply incident- and subject- specific scripts for communication with the non-responder
Who Should Attend:
Patrol officers, CIT officers, crisis negotiators, and tactical officers.